Understanding the Warranty: What to Expect from Invisi-Gard Products

Suburban Security Screens • March 8, 2025

Investing in Invisi-Gard security screens is a wise decision for homeowners on the Gold Coast, offering both enhanced security and aesthetic appeal. Understanding the warranty provisions for these products ensures you can maximise their benefits and longevity.

Warranty Coverage

Invisi-Gard provides comprehensive warranties for their security screens:

  • 316 Marine Grade Stainless Steel Mesh: This mesh comes with a lifetime replacement warranty for residential applications. This warranty covers any defects in manufacturing or workmanship, ensuring long-term durability.
  • Aluminium Framing: The structural integrity of the aluminium framing is protected by a 15-year warranty. Additionally, the powder coating applied to the framing is covered under a separate warranty provided by the manufacturer, such as Dulux or Akzo Nobel, specific to the selected finish.

Maintenance for Longevity

To maintain the integrity and appearance of your Invisi-Gard security screens, regular maintenance is essential:

  • Cleaning: Depending on your location, especially in coastal areas like the Gold Coast, it’s recommended to clean the screens more frequently. Use a soft brush or cloth with mild detergent and water to remove any accumulated dirt or salt deposits.
  • Inspection: Regularly check for any signs of wear or damage, particularly after severe weather events. Addressing minor issues promptly can prevent more significant problems later.

Adhering to these maintenance guidelines not only ensures the longevity of your screens but also keeps the warranty valid.

Warranty Claim Process

If you encounter any defects or issues covered under the warranty:

  1. Contact Suburban Security Screens: Reach out to the Suburban team – we’re your local Invisi-Gard Licensed Dealer (if we facilitated your installation). We are equipped to handle warranty claims and can guide you through the process.
  2. Provide Necessary Documentation: Ensure you have proof of purchase and installation details readily available, as these will be required to process your claim.

Our team provide end-to-end support with your warranty claim and can facilitate repairs or replacements where approved by Alspec.

So, to discuss how we can improve the security in your home with the highest quality products, covered by a great warranty, give the team a call on 5576 3799 or request a quote directly here.

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